Due to the current global situation regarding COVID-19, Parkdale Veterinary Clinic is implementing the following protocols based on our ABVMA regulatory body. This is to ensure the safety of our clients, patients, and veterinary team. We understand that veterinary services are an essential service to protect animal health and welfare. By implementing these protocols, Parkdale can ensure that we will be available to help our clients and their furry family members.

1) NO WALK THROUGH TRAFFIC at this time please. Parkdale will be open; however, front doors will be locked.

2) If you have questions or concerns related to food availability or medical treatment for our team, please EMAIL or CALL the clinic.

3) For appointments, please call or email from your vehicle when you are in the parking lot. We will come out to get your pet, and perform the appointment with the client on speaking phone waiting in their car. Payment will be processed over the phone and your pet will be returned to your vehicle after.

4) For ONLINE ORDERS/ SPECIAL FOOD/ MEDICATION ORDERS, please call or email from your vehicle when you are in the parking lot, and we will place your order outside our front door for you to pick up.

5) Parkdale is only accepting VISA, and MASTERCARD as forms of payment at this time, NO CASH/ DEBIT due to over the phone payments.

6) Appointments will be scheduled based on a triage format, seeing pets that require time sensitive or urgent care as a priority. Examples of this include puppy or kitten vaccinations, and sick pets.

7) If you are feeling unwell, if your pet has interacted with someone who is ill/ covid19 positive, please let us know.

8) Our business hours will remain unchanged for the time being. We will try to give as much notice to our clients as possible if this situation changes.

9) Currently, our online store (https://parkdalevetclinic.clientvantage.ca) is still up and running and we encourage clients to utilize our online store, with the home delivery option.

10) Due to high ordering volumes, from all clinics, specials orders may taken additional time to be received at Parkdale. We will work with you to ensure you are contacted in a timely manner when your order arrives.

If you have any questions or concerns about any of these changes, please do not hesitate to call us at (403)283-0305 or email us at [email protected]

For emergencies, please visit Western Veterinary Specialists and Emergency (403-770-1340), Calgary North Emergency Center (403-277-0135) or CARE Emergency Center (403-520-8387).

Stay healthy, and safe!!

Thank you and we will continue to monitor the situation and provide updates! Please be patient when calling as we may be on the line assisting another client.  We apologize for any inconvenience!

Our current hours are: Mon-Fri : 7:00 -4:00pm

A brief update regarding pet necessity availability. We have recently received word from our supplier that clinics can continue to order food and medication based on their clinic regular order volume. They have assured us that they do have enough quantity to fill these orders providing responsible ordering.